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Ship Reviews
Based on 71 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
April trip
April
Pros: Timely Housekeeping, St Thomas and San Juan shore excursions
Cons: beverage package, wi-fi, ship entertainment and daily activities
Recommended: No
Beverage package barely covers popular drinks. Felt we were 'nickel and dime' on every drink. A dollar more here and there with 18% gratuity. Poor transparency on charges. Wi-Fi package that was included covered only one device at a time unless you upgraded. Had to go to Guest Services to get logged on, not intuitive at all. Staff was friendly and helpful. Food was fine for breakfast and lunch or light snack. Specialty dinner at Pinnacle Grill was very enjoyable.
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Valentine Day Caribbean Cruise
February
Pros: Staff, entertainment
Cons: Some meals were not hot enough, coffee, soup and dinner itself.
Recommended: Yes
All the staff did all the could possible do to make our vacation great. This is the fifth time we have taken a cruise with Holland America and could not have been happier.
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Excellent trip
February
Pros: Holland America is top notch on all employees. Always greeted with a smile.
Cons:
Recommended: Yes
Room, cabin stewards, food, shows, where all top notch.
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Alaska Inland Passage, Glacer Bay
September
Pros: Beautiful sites. Clean ship. Easy on and off at all ports.
Cons: Feeling of Staff shortages compared to our other cruises , the staff was very hard working and friendly just seemed like thier should have been more of them.
Recommended: Yes
Son & Anung provided outstanding service for us and our stateroom needs. We used the laundry service twice, very pleased with how it was handled.by Navi and the laundry team. The Neptune Lounge Staff did an outstanding job of answering our questions and providing a nice place to sit and enjoy the food and drink provided.
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Great Alaskan Cruise
June
Pros: Clean, friendly staff, great food, great itinerary esp. Glacier Bay
Cons: Too early in year to see the salmon run
Recommended: Yes
Well run ship, clean, friendly staff, great food, really liked having on the staff a naturalist who gave presentations and met with guests while looking for whales and other wildlife. We also really enjoyed the park rangers who came on board in Glacier Bay. They explained what we were seeing while we cruised by the glaciers.
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Nice ship
October
Pros: Smaller size, wonderful crew, great food, elegant interior decor throughout, entertainment above average.
Cons: None.
Recommended: Yes
This is the second time I’ve cruised on the Eurodam. I’ve enjoyed both cruises immensely.
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Awesome Crew!
October
Pros: All the crew were so nice and helpful. Everything was very clean & the food was great.
Cons: Not enough time in Ketchikan.
Recommended: Yes
The trip was great. The scenery was wonderful. Be sure to check the shore excursion desk every day. There were trips added after we got on the ship and did not know about until the end of the trip. Food was good. Service was over the top Amazing!
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